Compressly ›››

Support

Compressly: Image Size Pro compresses photos and videos entirely on your device. Questions, problems, and feedback all land in one inbox — mine.

Contact

Email hello@xeplabs.com and you'll hear back within 2 business days. Include your device model and iOS version if you're reporting a problem.

Common questions

How do I restore my Premium purchase?

Open Compressly, go to Settings, and tap "Restore Purchases." Make sure you're signed in with the same Apple ID used for the original purchase.

How do I cancel my subscription?

Subscriptions are managed by Apple. Open the Settings app on your device → tap your name → Subscriptions → Compressly → Cancel. Cancelling stops future renewals; you keep Premium until the current period ends.

How do I request a refund?

Apple handles all payments and refunds. Visit reportaproblem.apple.com, sign in with your Apple ID, and select the purchase.

Do my photos or videos leave my device?

No. All compression happens on-device. Your media is never uploaded to any server. Details in the Privacy Policy.